Data Protection & Privacy
At 72ph, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. By registering an account or continuing to use 72ph, you confirm that you have read and understood this policy. If you have any questions, our FAQ page covers common privacy queries, or you can reach us directly at [email protected].
Effective date: 1 January 2025
When you create an account on 72ph, we collect the personal details you provide during registration — including your full name, date of birth, email address, and mobile number. We also collect any information you submit when contacting our support team, updating your account profile, or completing identity verification. This information is necessary to operate your account, process transactions in Philippine pesos, and comply with applicable regulations in the Philippines. We only ask for what we genuinely need to deliver the platform services you have signed up for. You are responsible for keeping this information accurate and up to date at all times.
When you visit or use the 72ph platform on your mobile browser or any device, we automatically collect certain technical data. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and the links you click within the platform. We use this data to maintain platform security, diagnose technical issues, and improve the overall experience for Filipino players. This information does not directly identify you by name, but it may be combined with your account data for security and fraud prevention purposes. We do not use this data to build advertising profiles or sell it to any third party.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your chosen payment method, transaction reference numbers, and transaction history on the platform. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, compliant channels. Transaction records are retained as required by applicable financial regulations in the Philippines and are used solely for the purpose of processing your payments, resolving disputes, and meeting our legal obligations. If you have a question about a specific transaction, please contact [email protected] with the relevant details. All payment data is treated with the highest level of confidentiality.
We record your activity on the 72ph platform, including bets placed, games accessed, session times, and outcomes. This data is used to operate the platform correctly, calculate winnings, detect unusual patterns that may indicate problem gaming or fraud, and fulfil our responsible gaming obligations. Aggregated and anonymised versions of this data may be used internally to improve platform features and content. We do not share individual gaming activity data with third parties for commercial purposes. If you request a self-exclusion or deposit limit through our Responsible Gaming tools, your activity data is used to enforce those restrictions consistently across the platform.
Data Use & Your Rights
We use your personal information only for the purposes described in this policy. We do not sell, rent, or trade your data with any third party for marketing purposes. You have clear rights over your information, and we are committed to honouring them promptly and transparently.
Privacy FAQsWe use your data to create and manage your 72ph account, verify your identity, process transactions, and provide customer support. Without this, we cannot deliver the core services of the platform to you as a registered Filipino player.
Your data helps us detect and prevent unauthorised access, fraudulent transactions, and misuse of the platform. We monitor account activity to protect both you and the wider 72ph community from harm.
We may send you service-related messages about your account, transactions, or important policy updates. You can opt out of non-essential communications at any time by contacting [email protected] or updating your account preferences.
You have the right to access, correct, or request deletion of your personal data held by 72ph. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe in accordance with applicable Philippine data protection law.
72ph does not sell or rent your personal data to any third party. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors and identity verification services — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your data where required by Philippine law, a court order, or a regulatory authority. In all cases, we take reasonable steps to ensure that any third party receiving your data handles it with the same level of care that we apply ourselves. We will never share your data with advertisers or data brokers.
We retain your personal data for as long as your account is active and for a reasonable period afterwards as required by applicable law and our internal record-keeping obligations. Transaction records and identity verification documents may be retained for longer periods to comply with financial regulations in the Philippines. When data is no longer needed, we securely delete or anonymise it so that it can no longer be linked back to you. If you close your account and wish to request deletion of your personal data, please contact us at [email protected] and we will process your request in accordance with our legal obligations. We will always be transparent about how long specific categories of data are held if you ask us directly.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 72ph handles your personal data, please get in touch with us at [email protected]. We are committed to responding to all privacy-related enquiries promptly and in plain Philippine English so that you always understand how your information is being handled. This policy may be updated from time to time to reflect changes in our practices or applicable law — the effective date at the top of this page will always reflect the most current version. We encourage you to review this page periodically, particularly before making any new deposits or updating your account details. For general questions about the platform, our FAQ page is a good starting point.
Now that you know how we protect your personal data, you can register with confidence. Creating a free account on 72ph takes just a few minutes on your mobile browser — no app download needed. If you still have questions before signing up, visit our FAQ page for quick answers.